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24 February 2018

Privacy Policy


ChaletGem does not actively collect your personal information and data unless it is volunteered to us in order for us to carry out the required services offered by virtue of the Website.

Property owners and advertisers supply certain personal information, such as telephone numbers, email and postal addresses, during the registration and payment process.  We appreciate that some of this information is private and may be of a sensitive nature.  We are committed to safeguarding such information and details are kept secure and confidential, and are never disclosed to third parties without your prior permission.  We do not keep details of any bank accounts, credit or debit cards on our servers, and payment for advertising costs is made via the secure banking service PayPal.

The site can also collect additional personal information from visitors in an optional e-mail subscription form. This information may be combined with website usage reports to profile website users and their preferences to content and advertising.   We do not keep details of any bank accounts, credit or debit cards on our servers as  payment for accommodation is always transacted direct between the renter and the property owner.

We may also collect information about your visit to our website, based on your usage of our site. This may include the areas of the site you visit and searches and enquiries made. This helps us to provide better offers to you and products and services more suited to your individual interests and needs. For security and auditing purpose copies of information sent to the owner via this site may be retained by us.

If you are a registered property owner and believe that the data we hold is incorrect, please notify us immediately and we will correct this as soon as is reasonably possible. The information is stored in a central database, controlled by our administrative staff and will be accessible electronically. Security measures are in place to ensure that our customers' data is not accessible by any unauthorised person or company. However, our IT personnel and administative staff may need to have access to the system from time to time.

We may use the information you provide to tell you about other offers from our other group companies.

By using this site you are agreeing to our Terms of Use.



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